1st Stop Home Supply
Website: https://1ststophomesupply.com
Effective Date: October 10, 2026
At 1st Stop Home Supply, we are committed to providing quality products and excellent customer service. Please carefully review our policies before making a purchase.
Verify on Arrival
Customers are responsible for inspecting all merchandise upon delivery or pickup.
Inspect all items for visible damage, missing parts, defects, or discrepancies before signing the delivery confirmation.
Any visible damage or discrepancies must be reported immediately to the delivery personnel or 1st Stop Home Supply.
Once the customer signs and accepts the delivery, 1st Stop Home Supply is no longer responsible for damage or issues occurring after delivery, except for applicable warranty coverage or rights provided by law.
Delivery Discrepancies
Any differences between the actual delivery conditions and the information previously provided to the salesperson may result in additional charges.
Examples include restricted access, stairs, unexpected delivery obstacles, special handling requirements, or other conditions not disclosed at the time of purchase.
NO REFUNDS — EXCHANGES OR STORE CREDIT ONLY
All sales are final for refund purposes.
No Cash Refunds: We do not provide cash refunds.
No Credit or Debit Card Refunds: Payments will not be refunded to the original payment method, except where required by applicable law.
Exchanges: Eligible merchandise may be exchanged for another product, subject to approval and applicable conditions.
Store Credit: Eligible returns may receive store credit toward future purchases.
15% Restocking Fee: A 15% restocking and handling fee applies to all accepted returns, including returns for exchanges or store credit, where permitted by law.
All returned merchandise is subject to inspection and approval by 1st Stop Home Supply.
ALL STORE CREDIT ISSUED BY 1ST STOP HOME SUPPLY NEVER EXPIRES.
Store credit has no expiration date.
Store credit may be used toward eligible future purchases.
Any unused store credit balance remains available until fully redeemed.
Store credit cannot be redeemed for cash except where required by law.
Store credit may be applied to purchases made at 1st Stop Home Supply.
Products may be covered by manufacturer warranties or specific warranties provided at the time of purchase.
Warranty coverage depends on the applicable product or manufacturer warranty terms.
Eligible warranty claims may qualify for repair, replacement, or another remedy provided under the applicable warranty.
Damage caused by misuse, improper installation, accidents, unauthorized modifications, or normal wear and tear may not be covered.
Customers must contact 1st Stop Home Supply to request warranty assistance.
Warranty claims are evaluated separately from ordinary return and exchange requests. Nothing in this policy limits applicable warranty rights or legally required remedies.
A 15% restocking and handling fee applies to all accepted merchandise returns, where permitted by applicable law.
The fee is calculated based on the purchase price of the returned merchandise.
The fee will be deducted from the total amount eligible for store credit or applied to the approved exchange transaction.
Any additional delivery, pickup, or transportation charges may be assessed separately when applicable and disclosed to the customer.
The restocking fee does not override any remedy required under applicable consumer protection or warranty laws.
By purchasing from 1st Stop Home Supply, customers acknowledge and agree to the following terms:
Customers are responsible for inspecting merchandise upon delivery or pickup.
All return and exchange requests are subject to the company's posted policies and applicable law.
No cash refunds or refunds to the original payment method are provided, except as required by law.
A 15% restocking fee applies to accepted returns, where legally permitted.
Approved store credit never expires.
Product warranty claims are subject to applicable warranty terms.
Additional delivery charges may apply when actual delivery conditions differ from those originally disclosed.
By completing a purchase with 1st Stop Home Supply, you acknowledge that you have reviewed and accepted our Return, Exchange, Warranty & Delivery Policy, subject to applicable law.
Thank you for choosing 1st Stop Home Supply. We appreciate your business and look forward to providing quality products and excellent customer service.
1st Stop Home Supply
1782 Fowler St
Fort Myers, FL 33901
United States
Email: info@1ststophomesupply.com
Website: https://1ststophomesupply.com
NO REFUNDS — EXCHANGES OR STORE CREDIT ONLY
15% RESTOCKING FEE ON ACCEPTED RETURNS
STORE CREDIT NEVER EXPIRES
All terms are subject to applicable consumer protection laws and legally required warranty remedies.
